Hi, I'm Eric.
Based in Boston, MA, I'm a product designer, UX strategist, and information architect with over 10 years experience. Passionate about designing a better, more usable future.
I've worked in consulting, healthcare, financial serivces, and insurance. In my off time I love to travel the world, but you can also find me at home on my Peloton.
Process and practice
Start with the why of the work. Learn who will use the product, how their known and unvoiced needs aren't being met by current solutions.
User interviews, user story writing, analytics, competitive analysis, strategic thinking, personas
Try something new. Explore the space. Look inside the box, think where the box is on the shelf. Find the entrances and exits.
Design sprints, wireframes, co-creation workshops
Build prototypes, share widely. Get alignment and buy in. Show users, listen and observe what and how they react. Make changes. Do better.
Prototyping, design review, qual/quant studies, surveys, interviews, copywriting
Make it real. Work with the team. Release it to the world, watch how it does. Listen to feedback. Learn from the experience.
Delivery documentation, acceptance testing, style guides, case studies, analytics
Skills I bring
Tools I use
Whatever gets the job done...
Where I've worked
Bank of America
Albany Medical Center
Fly for Miles
As a Digital Architect at a client site, I led B2E apps design.